Business Analytics and Artificial Intelligence
In today’s AI-driven business environment, the ability to translate data into sound decisions is increasingly important. This textbook introduces the foundations and practical applications of business analytics, machine learning, and artificial intelligence. Readers learn how to explore and visualize business data, build and evaluate predictive models, and apply analytical methods to support business decisions.
The book progresses from core concepts such as data visualization, optimization, model evaluation, supervised learning, and unsupervised learning to advanced topics in deep learning, computer vision, generative AI, text mining, natural language processing, and large language models. It also addresses the limitations and ethical challenges of AI. Step-by-step explanations, business examples, and Python exercises help readers connect analytical concepts with real-world applications.
Designed for students and professionals with little or no prior experience in programming or machine learning, the book develops skills progressively from basic concepts to advanced methods. It prepares readers to select, implement, interpret, and evaluate AI-based analytical approaches for a wide range of business problems.
Hyunhwan “Aiden” Lee is Assistant Professor of Marketing at California State University, Long Beach, USA. His research focuses on marketing analytics, brand and content analytics, and the application of artificial intelligence to business and marketing problems. His work uses machine learning, natural language processing, computer vision, location-based data analysis, large-scale data analysis, and mathematical modeling.
Reo Song is Professor of Marketing and Director of the M.S. in Marketing Analytics program at California State University, Long Beach. His research focuses on machine learning, AI, business analytics, and digital marketing, with publications in leading journals including Journal of Marketing and Production and Operations Management. He has advised organizations on AI and machine learning applications, delivers frequent invited talks on AI and business analytics, and contributes regularly to newspaper columns on AI and digital transformation.