Conflict Management
ISBN:
978-3-319-31883-7
Auflage:
1st ed. 2016
Verlag:
Springer, Springer International Publishing, Springer-Verlag GmbH Berlin Heidelberg
Land des Verlags:
Schweiz
Erscheinungsdatum:
26.07.2016
Reihe:
Management for Professionals
Format:
Hardcover
Seitenanzahl:
134
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This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.
Biografische Anmerkung
Stephan Proksch works as a Mediator and Consultant in Austria and Europe. He is a partner at Trialogis Company and Head of Mediation Training at the Chamber of Commerce in Austria. He teaches at the Universities of Vienna and Graz.
