Handbook of Tourism Transformation
This handbook examines how technology, sustainability, and governance are transforming tourism worldwide. Bringing together interdisciplinary research, it explores the role of artificial intelligence, data analytics, the Internet of Things, robotics, digital twins, immersive technologies, and smart tourism systems in reshaping destination management, hospitality, consumer behaviour, and visitor experiences. It also addresses circular economy practices, environmental, social, and governance (ESG) issues, cultural heritage, inclusion, resilience, and human capital. Through conceptual studies, empirical research, and international case studies, the book provides researchers, policymakers, and industry professionals with critical insights and practical guidance for developing more innovative, responsible, inclusive, and sustainable tourism systems.
Berta Costa holds a PhD in Tourism from the University of Seville, Spain. She is a lecturer at the School of Tourism and Maritime Technology, University of Leiria and Oeste, Portugal, where she teaches courses in the fields of tourism and the blue and circular economy, including Principles and Tools of the Circular Economy in the Master’s Degree in Blue and Circular Economy. She is also a member of the Centre for Research, Development and Innovation in Tourism (CiTUR), Leiria, Portugal. Her research focuses on the circular economy, sustainability, and tourism, with particular emphasis on sustainable management practices, resource efficiency, and the transition of tourism organisations towards more circular and responsible models. She has published extensively on these topics in academic journals and other scientific publications.
Susana Rodrigues holds a PhD in Strategic Management from the University of Wolverhampton, United Kingdom. She is a lecturer at the School of Technology and Management, University of Leiria and Oeste, Portugal, where she teaches courses in Advanced Strategic Management, Entrepreneurship, and Innovation. She also teaches Innovation and Co-creation Project in the Master’s Degree in Blue and Circular Economy, in which students develop innovative businesses in these areas. She is a member of the Centre for Applied Research in Management and Economics (CARME), Leiria, Portugal. She has participated in European-funded projects in the field of the circular economy. Her research focuses on the circular economy, sustainability, and tourism, as well as strategic management, entrepreneurship, and innovation. She has published extensively on these topics in academic journals and other scientific publications.