Service-Oriented Supply Chain Transformation
This book provides a comprehensive exploration of how service-oriented practices, when integrated with smart technologies, can revolutionize supply chain management. It seeks to advance the understanding of how service-driven approaches, combined with innovations such as AI, IoT, and data analytics, enhance supply chain efficiency, sustainability, and quality management. By examining both theoretical frameworks and practical case studies, the book bridges the gap between academic research and real-world application, offering valuable insights into the future of supply chain systems in a rapidly evolving global landscape.
Thinh Gia Hoang, PhD, is a researcher and author specializing in supply chain management, innovation and technology management. He currently serves as a research fellow at Ho Chi Minh City University of Economics and Finance (UEF), Ho Chi Minh City, Vietnam. Dr. Hoang has led and participated in several research projects funded by both Vietnamese and international foundations, including the National Foundation for Science and Technology Development (Nafosted), the Friedrich Naumann Foundation for Freedom, and the Hinrich Foundation. He has published his work in leading academic journals and books, such as British Journal of Management, Technological Forecasting and Social Change, Business Strategy and the Environment, Journal of Business Logistics, International Journal of Production Economics, among others. In addition to academic publications, his analysis has been featured in business magazines such as Bloomberg Businessweek.
Huy Truong Quang serves as the Research Cluster Lead for Logistics & Supply Chain Management at RMIT International University, Vietnam. He has held significant management positions, including Purchasing Manager and Warehouse Manager at Nipro Vietnam Co. Ltd., a leading Japanese medical device manufacturer. He earned his Ph.D. from Kyoto University, Japan, with research interests encompassing risk management, quality, sustainability, digital transformation, and supply chain management. Huy has published extensively on these topics in high-quality academic journals and has collaborated on research projects with several prestigious institutions, including Kyoto University, the University of Minho in Portugal, the University of Girona in Spain, Reutlingen University in Germany, Vienna University in Austria, and Ho Chi Minh City University of Technology in Vietnam.
An Duong Thi Binh is a distinguished member of Swinburne University, Australia, with extensive experience in both academia and industry. She completed her doctoral studies at the Graduate School of Culture and Information Science at Doshisha University in Kyoto, Japan, supported by a Research Fellowship for Young Scientists from the Japan Society for the Promotion of Science (JSPS). Beyond her academic role, Dr. Binh also serves as the Supply Chain Manager at NIPRO Sales Vietnam Co., Ltd., a subsidiary of Japan’s leading medical device manufacturer, where she brings her expertise to streamline and manage supply chain operations.