The Customer's Victory
ISBN:
978-0-333-75022-3
Auflage:
1999
Verlag:
Palgrave Macmillan UK
Land des Verlags:
Vereinigtes Königreich
Erscheinungsdatum:
29.01.1999
Format:
Hardcover
Seitenanzahl:
157
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Francois Dupuy's book describes and analyses how managers need to understand organisations in order to help them effectively implement the changes necessary to operate in today's competitive environment. Focusing on the need to cooperate, Dupuy provides a diagnostic and a methodology that shows managers how to understand why people do what they do and how they can use this knowledge to implement organisational change.
Biografische Anmerkung
FRANÇOIS DUPUY is Chairman and CEP of the consulting firm Mercer
Delta France. He was formerly affiliate professor at INSEAD and professor of management part time at Indiana University Kelley School of Business. He also acts as an independent consultant and has worked for major public and private firms worldwide. He was previously a researcher in the French National Centre for Scientific Research, specialising in organisational analysis.
Delta France. He was formerly affiliate professor at INSEAD and professor of management part time at Indiana University Kelley School of Business. He also acts as an independent consultant and has worked for major public and private firms worldwide. He was previously a researcher in the French National Centre for Scientific Research, specialising in organisational analysis.
