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The Customer was King

An inspirational set of cards to support dialogue and decision making in driving forward B2B customer focus.

ISBN:

426-0-251-44011-6

Auflage:

1., übersetzt aus der Deutschen Originalausgabe "Der Kunde war König"

Verlag:

Source of Performance, Hans-Peter Wellke

Land des Verlags:

Deutschland

Erscheinungsdatum:

01.01.2011

Autoren:

Wellke Hans-Peter

Format:

Packeinheit in Schrumpffolie

Seitenanzahl:

Sofort verfügbar Lieferung in 3-4 Werktagen Versandkostenfrei ab 40 Euro in Österreich

Hinweis: Da dieses Werk nicht aus Österreich stammt, ist es wahrscheinlich, dass es nicht die österreichische Rechtslage enthält. Bitte berücksichtigen Sie dies bei ihrem Kauf.

Beschreibung

No-one has ever answered the question "Are you customer-focused" by saying "No". That is certainly no surprise, as each one of us regards customer-focus as something different. Is yourCostomer still King, or is he/she already Partner? - This set of cards contains 32 inspiring cartoons and texts, innovative decision-supporting criteria and evaluation results to encourage you to drive forward your B2B customer-focus. - You can use the cards for inspiring yourself, showing your suppliers what you like to have more or different from them, for supporting the dialogue to your employees about customer focus or to start the diaologue to your neighbour departments in your value chain.