The Service Innovation Handbook
ISBN:
9789063693534
Verlag:
BIS Publishers
Land des Verlags:
Niederlande
Erscheinungsdatum:
21.10.2017
Format:
Softcover
Seitenanzahl:
240
Lieferung in 3-4 Werktagen
Versandkostenfrei ab 40 Euro in Österreich
This is an action-oriented book for
managers and entrepreneurs searching
for ways to tackle issues they face in
terms of developing and delivering
services. The book focuses on service
organizations, but has a broad
interpretation of what services are.
It is directed at the business world and
combines inspirational text that is full of
examples, with the features of a useful
handbook of practical methods with
associated templates.
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