Upper Echelons’ Naturalistic Decision-Making and Top Management Team Macrocognition in a High Reliability Organization
ISBN:
978-3-658-44072-5
Auflage:
2024
Verlag:
Springer Fachmedien Wiesbaden GmbH, Springer Gabler
Land des Verlags:
Deutschland
Erscheinungsdatum:
07.06.2024
Format:
Softcover
Seitenanzahl:
396
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The book analyzes crisis decision-making of a major German airline's operational top management team during the Covid-19 crisis. The operational top manager's relevant decision-making entity, the crisis management team, was faced with substantial time-critical decisions in volatile circumstances as well as the need to balance ambidextrous exigencies with the operation's short-term survival as well as its future viability. The author applies her ethnographic perspective and develops an analysis based on the unique combination of naturalistic decision-making, top management team research, high reliability organizations and ambidexterity as well as team diversity. The work is targeted at both management professionals, as it identifies best pratices and learnings from a polycrisis case, as well as researchers, as it makes a novel contribution to decision-making in the context of high reliability organizations.
Schlagwörter
Biografische Anmerkung
About the author Leonie Looser is a senior manager in the operations department of a large German airline and has been teaching leadership on a MBA programme for several years. She wrote her dissertation at the Chair of Human Resources and Leadership at Chemnitz University of Technology.
