Working with Intelligent Systems
The growing integration of artificial intelligence into workplace environments is transforming how decisions are made, how knowledge is generated, and how work is organized across industries and institutional contexts. Examining the evolving relationship between human capabilities, organizational systems, and intelligent technologies is now a priority of the highest order.
Working with Intelligent Systems argues that the future of work will be shaped not by the substitution of human labor but by the quality of interaction and collaboration between people and intelligent systems. Through a human-centered lens, it explores how artificial intelligence is influencing organizational structures, workforce capabilities, leadership practices, innovation processes, and decision-making environments.
The book integrates insights from management studies, organizational behavior, innovation research, sustainability, digital transformation, and socio-technical systems theory to discuss human–machine collaboration, emotional AI, augmented enterprises, digital and analytical skills, decision intelligence, Industry 5.0, smart manufacturing, healthcare innovation, and cybersecurity resilience. Ethical and governance challenges associated with transparency, accountability, algorithmic fairness, employee well-being, and responsible AI adoption are explored.
Designed for researchers, academics, doctoral scholars, postgraduate students, policymakers, organizational leaders, and professionals, this monograph provides timely insights into how intelligent systems can be developed, governed, and utilized to support responsible, inclusive, and sustainable futures of work.
Rubee Singh is Assistant Professor of Human Resource & Sustainability at the Institute of Business Management, GLA University, India, and a Post-Doctoral Researcher (D.Litt.) at Kumaun University, Nainital. She holds an MBA and a Ph.D. in Management and has over twelve years of teaching and research experience. Her research focuses on sustainability, digital and sustainable HRM, circular economy, net zero transitions, Industry 4.0/5.0, artificial intelligence, and innovation management. She has authored and edited more than forty academic books and published over one hundred research papers.
Ilda Maria Coniglio is a Ph.D. student in enterprise engineering at the University of Rome Tor Vergata. She currently serves as innovation program manager at PAC2000A Conad, leading corporate innovation, digital transformation, and sustainability initiatives. She holds both bachelor’s and master’s degrees in management engineering from the University of Calabria. Her professional and academic experience spans innovation management, project management, open innovation, digital transformation, supply chain management, and sustainability. She is co-editor of the book Innovation Ecosystem and Sustainable Innovation Management.
Vincenzo Corvello is Associate Professor in the Department of Engineering at the University of Messina, Italy. Before joining the university, he spent nearly 19 years engaged in teaching and conducting research at the University of Calabria. He is affiliated with the Project Management Institute, Italy, where he served as branch chair for the Calabria region. Dr. Corvello earned his Ph.D. in business and economic engineering from the Università degli Studi di Napoli Federico II, Italy, and completed his master’s degree in management engineering at the University of Calabria. He is the editor-in-chief of the European Journal of Innovation Management and has co-authored several academic books.
Raghuveer Katragadda is currently Associate Professor in the School of Management at Siddhartha Academy of Higher Education, Vijayawada, India. He teaches and mentors students in finance, strategic management, corporate governance, artificial intelligence, and business analytics. He holds a Ph.D. in management from GITAM University, an MBA in international business, an MA from the University of Hyderabad, and a BA in economics from Acharya Nagarjuna University. Prior to his academic career, Dr. Katragadda served in analytical and managerial roles with globally recognized organizations. His research interests include corporate governance, strategic management, artificial intelligence, big data analytics, business intelligence, and technology-enabled decision-making.
Akshay Singh is currently affiliated with the Indira Gandhi National Open University (IGNOU), New Delhi, and was previously affiliated with the University of Delhi. He holds an MBA (HRM), an M.Com. from the University of Delhi, and a B.Com. With more than 10 years of professional and academic experience across diverse sectors, he has developed interdisciplinary expertise in human resource management, sustainability, digital transformation, and emerging technologies. His research interests encompass sustainable human resource management, artificial intelligence, digital transformation, climate change, cybersecurity, ethics, governance, geopolitics, and organizational sustainability.
Amit Joshi is Professor and Dean at the Faculty of Management, Kumaun University, Nainital, India. He holds a Ph.D. from Kumaun University and has over two decades of academic and international research experience. His research interests span marketing management, consumer behaviour, strategic management, sustainability, digital HRM, climate change, and circular economy. He brings a distinctive global perspective to management education and research.