Smart Healthcare in China
This book presents a rigorous academic investigation into the digital transformation of public hospitals in China, drawing upon four in-depth case studies from leading tertiary hospitals in Shanghai—Ruijin Hospital, Zhongshan Hospital, Huashan Hospital, and the Sixth People's Hospital. The cases, selected into the five major international business case repositories (ChinaCases.Org, Harvard Business School, Ivey, European, and Japanese Business Case Centers), provide rare empirical evidence and analytical frameworks for understanding the strategic, technological, and organizational dimensions of digital transformation in large-scale public healthcare institutions. Notably, three academicians also contributed directly to the writing of this volume, further enhancing its scholarly depth and practical relevance.
Beyond descriptive accounts, the book critically examines the design and deployment of digital platforms, AI-powered diagnostic systems, clinical data integration architectures, and governance models for patient-centric services. Contributions from renowned academicians, experts, and senior hospital administrators complement the case studies with theoretical perspectives and policy-relevant insights into digital infrastructure development, talent-system alignment, and the evolving role of public hospitals in the smart healthcare ecosystem.
Positioned at the intersection of health economics, hospital management, and digital strategy, this book offers high scholarly value to researchers, graduate students (MBA, MHA, EMBA), healthcare policymakers, and practitioners. It serves as both a research-based reference and a pedagogical resource for advancing the theory and practice of healthcare digitalization in emerging economies.
Dr. Zhu Xiaoming is professor of management at CEIBS, where he served as President from June 2006 to March 2015. Dr. Zhu graduated from Shanghai Jiao Tong University with a doctoral degree in engineering. As an expert enjoying the State Council's special subsidy, he was adjunct professor and Ph.D. supervisor in the College of Economics and Management at Shanghai Jiao Tong University, adjunct professor and Ph.D. supervisor at Shanghai University of Finance and Economics, and adjunct professor at Shanghai International Studies University. He is also Ph.D. supervisor for the China UnionPay postdoctoral program, and member of IAM (International Academy of Management). Dr. Zhu is Director of the Shanghai Research Institute of Digitalization and Internet Finance at CEIBS. He also assumed the positions of Vice Chairman of the China Society of Industrial and Applied Mathematics, and Director of the Shanghai Evaluation Committee of International Business Professionals.
Dr. Wang Hong received her Ph.D. in Business Administration from Shanghai Jiao Tong University and pursued post-doctoral studies in Applied Economics at Fudan University. She is a recipient of the Special Government Allowance of the State Council and has been awarded numerous honours, including Shanghai Leading Talent and Shanghai Excellent Academic Leader. She has served as President of CEIBS and Professor of Management at CEIBS since September 2020, Hengdian Group Chair Professor in Management since March 2021 and Co-Director of CEIBS Research Centre for International Cruise Economy since April 2024.
